Have you been struggling on how to get into your Charter e-mailbox for a long time now due to password loss or that you forgot your Spectrum login username? then this article is going to guide you on how to Reset Charter Spectrum password & also how to retrieve Spectrum username if forgotten.
In our previous article, we discussed how to create a new Charter Spectrum email address and also how to create additional email addresses in your account. But this time we are going to focus primarily on showing those who have forgotten their password and username how to reset your Charter email password when forgotten.
Charter Communications (now branded as Spectrum) is one of the largest telephone and cable providers in the U.S. Charter provide a webmail service through its Spectrum Internet subscription packages. Subscribers can create up to seven email addresses with each Spectrum account.
We are completely aware of the fact that it could be frustrating when you try to login to your Charter Spectrum email inbox and you are unable to get into your own email account especially when there is a mail that you needs to attained to urgently.
Now without wasting time, let us show you how to recover a forgotten Charter Spectrum username or Password. But note that the Spectrum password reset can be done in two ways, which are.
- To reset forgotten Charter Spectrum password &
- To change your Charter Spectrum password
The later which is to change your Charter Spectrum password is only for those who know their current password but thinks that it has been compromised.
How to Retrieve Charter Spectrum Username
- On the following screen choose from “Get Username”, Get Password, or both.
- Click the Continue button.
- Next, you’ll need to type in the email address you provided when you registered your account or your phone number. Or you can provide your Charter or Spectrum account number and your last name. This is part of the verification process that ensures you are the legitimate owner of the account.
- You may also see a CAPTCHA box that you will need to click to confirm you are a real person and not a robot.
- Click the Continue button.
- A six-digit verification code will now be sent to you by email, text message or voice call, depending on which verification method you selected.
- Enter the six-digit code into the box provided on the website.
If you are recovering your Spectrum password you will be asked to provide a new password. Type in the new password and then type it again to confirm. Remember to use a strong password
How to Reset Charter Spectrum Password Forgotten
- From the Recovery Option & Credentials page, select “Get Password“, enter the email address associated with your Spectrum Business account and then select Next.
- An email containing a link to reset your password will be sent to the contact address on file. Check your inbox for a Password Change Request email from Spectrum Business. Note: The reset password link expires in 24 hours. Please check your email and reset your password within 24 hours of receiving the password change request email.
- Select the “Reset Password” link.
- If prompted, enter the Username associated with the password you’re trying to reset and then choose “Next“.
- You may be asked to provide your username if multiple users are associated with the email address you provided.
- Answer your Security Question and then select Next.
- Enter your “New Password” and then choose Next.
- A Password Reset Complete message will display, confirming that your password was reset successfully.
- Select “Continue” and you’ll automatically be redirected to the Account Summary page.
Now you can go back to the main Spectrum email login screen and enter your new details to gain access to your email and other services. But if you have your current password and think that someone else is accessing your email, you can follow the steps below to change your password.
How to Change Your Charter Spectrum Password
To change your Spectrum password
- Sign in to your Spectrum (Head of House) account
- Navigate to your Account.
- Select “Edit” next to your password.
- Update your password info.
- Select Save.
Note: Because Charter Communications, Time Warner Cable and Bright House Networks are now one company, the same method used on how to Reset Charter Spectrum password or retrieve your Spectrum Username can be used to reset for Time Warner Cable or Bright House Network emails.